Refund policy
At Blendeal, your satisfaction means everything to us. We believe that online shopping should always be enjoyable, reliable, and worry-free. That’s why every product we offer is selected with care, and every order is handled with attention to detail. Still, we understand that sometimes a purchase may not turn out exactly as planned—maybe the size isn’t right, the style feels different in person, or you simply change your mind.
Because your trust is our priority, we’ve designed a return and refund process that is clear, transparent, and customer friendly. From free return shipping to straightforward steps for requesting a return, our goal is to make sure you always feel confident shopping with us. We stand by our products, but more importantly, we stand by you, our customers.
When you shop with Blendeal, you can count on:
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Fairness — clear policies that protect your rights as a customer.
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Transparency — no hidden rules, no complicated fine print.
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Support — a responsive customer care team ready to guide you at every step.
Whether you’re making your very first purchase or coming back as a loyal customer, you can rest assured that your satisfaction will always come first. Shopping with Blendeal isn’t just about products—it’s about peace of mind, trust, and a seamless experience from start to finish.
✨ Because at Blendeal,
we don’t just sell products—we build trust with every order.
1. Free 30-Day Returns
Enjoy peace of mind with our 30-day free return shipping. From the day your order is delivered, you have 30 full days to send eligible items back to us—completely hassle-free.
2. Eligibility for Returns
To qualify for a return, your item must meet the following conditions:
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It must be in the same condition you received it.
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It must be unworn, unused, and with all original tags still attached.
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It must be returned in its original packaging.
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You must provide your receipt or proof of purchase.
How to start a return:
Contact us at 📧 info@blendeal.com with your order details. Our team will guide you through the next steps.
3. Return Process
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If your return request is approved, we will provide you with a prepaid return shipping label and detailed instructions on how and where to send your package.
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Items sent back to us without prior approval will not be accepted.
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Please make sure your package is securely packed to avoid damage in transit.
4. Damages & Issues
We want every order to arrive in perfect condition. Please inspect your order upon delivery and contact us within 48 hours if:
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The item is defective or damaged.
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You received the wrong product.
We’ll review the issue promptly and work with you to make it right
5. Exceptions & Non-Returnable Items
Some items cannot be returned due to hygiene, customize or sale restrictions:
- Personal care goods (e.g., underwear, lingerie, beauty products, beauty devices).
- Canvas ART.
- Kids Toys.
- Pets' products.
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Items sold as sale.
If you’re unsure whether your item is eligible, just reach out to us—we’ll be happy to clarify.
6. Refunds
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Once we receive and inspect your return, we’ll notify you by email whether your refund has been approved.
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If approved, your refund will be processed to your original payment method within 10–15 business days.
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Please note: It can take additional time for your bank or credit card provider to post the refund to your account.
If more than 15 business days have passed since we approved your return and you still haven’t received your refund, please contact us at info@blendeal.com and we’ll try help you resolve it. Please note that while Blendeal processes refunds promptly, the final posting of funds depends on your bank, credit card issuer, or payment provider (Stripe, Billplz, PayPal, etc.), which may require additional processing time.
7. Our Promise
At Blendeal, we stand behind the quality of our products and want you to shop with confidence. Our return and refund policy are designed to be clear, fair, and customer-first—because your trust matters most.
If you have any questions at all, don’t hesitate to reach out. We’re always here to help.
8. Final Note
We value every customer at Blendeal and want you to shop with complete confidence. Our goal is to make your shopping journey not just convenient but worry-free—from the moment you place your order to the day it arrives (and even after).
Thank you for choosing Blendeal. Your trust means everything to us, and we’re here to support you every step of the way. If you have any concerns about returns, refunds, or exchanges, please don’t hesitate to get in touch—our team is always ready to help.
Blendeal — Simple • Secure • Stress-Free