Contact information

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Terms & Conditions

Welcome to Blendeal.com!
We’re truly glad you’ve chosen to visit us. At Blendeal, we aim to make your online shopping experience easy, enjoyable, and secure from start to finish. Whether you’re browsing our collections, placing your first order, or returning as a loyal customer, our priority is to ensure you feel confident and cared for every step of the way.

These Terms & Conditions are here to clearly explain how our website and services work. They outline important information such as how we process orders, handle payments, manage shipping and delivery, and protect your personal information. We’ve written them in straightforward language so you can quickly understand your rights, responsibilities, and the standards we follow as a trusted store.

By accessing or using Blendeal.com, you agree to these Terms & Conditions. They are designed not only to set expectations but also to protect both you and us, ensuring a transparent and trustworthy shopping environment. Rest assured, nothing in these Terms & Conditions affects your legal consumer rights.

If you ever have questions or need further clarification, our customer support team is always here to help. You can reach out to us anytime, and we’ll be happy to guide you.

At Blendeal, we believe shopping online should be more than just convenient—it should also be reliable and worry-free. That’s why we’re committed to quality service, secure transactions, and on-time delivery, all while keeping your data safe.

1. General

These Terms & Conditions govern your use of our website and the purchase of products from Blendeal.com.
We reserve the right to update or change these terms at any time without prior notice. Changes will take effect immediately upon posting on the website.

2. Eligibility

You must be at least 18 years old or have the consent of a parent/guardian to use our services.
By placing an order, you confirm that all information provided is accurate and complete.

3. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login details.
You agree to accept responsibility for all activities under your account.
We reserve the right to suspend or terminate accounts if misuse, fraud, or unauthorized activity is detected.

4. Products & Availability

All products listed on Blendeal.com are subject to availability.
We strive to ensure product descriptions and images are accurate; however, slight variations in colour, size, or packaging may occur.
We reserve the right to modify or discontinue products without notice.

5. Pricing & Payment

All prices are listed in Malaysian Ringgit (MYR). Please note that the final amount may vary slightly due to currency exchange rates at the time of purchase.
In partnership with Stripe (a leading global payment platform), PayPal, and Billplz (for the Malaysian market), we provide secure, seamless, and reliable transactions worldwide.
Orders will only be processed once payment is successfully received.

6. Shipping & Delivery

Shipping costs are calculated at checkout based on weight (per kg).
Free shipping is available once your order meets the minimum purchase amount.
We are not responsible for delays caused by customs, courier services, or events beyond our control.
Risk of loss passes to the customer upon delivery to the shipping address provided.

7. Returns & Refunds

Please refer to our Return & Refund Policy for full details.
Products must be returned in their original condition and packaging within the stated return period.

8. Prohibited Uses

You agree not to use our website for any unlawful or prohibited purpose, including but not limited to:

Fraudulent or false orders
Uploading malicious code or harmful software
Abusive, offensive, or harmful behaviour toward Blendeal staff or customers

9. Limitation of Liability

Blendeal.com will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability for any claim will not exceed the amount you paid for the product.

10. Intellectual Property

The content available on Blendeal.com — including text, images, logos, graphics, and other materials — is either the property of Blendeal Enterprise or used under license/with permission from third parties. You may not copy, reproduce, or distribute any part of this content without prior written consent from us or the respective rights holder.

11. Third-Party Links & Services

Our website may contain links to third-party websites or services (such as couriers or payment providers).
We are not responsible for the content, policies, or practices of these third parties.

12. Force Majeure

Blendeal shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or technical failures.

13. Governing Law

These Terms & Conditions are governed by the laws of Malaysia.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Malaysia.

14. Data Deletion Instructions

If you have used our website through Google or Meta (Facebook/Instagram) login and would like to delete your data, you can request data deletion at any time.

To request deletion of your data:

Send us an email at info@blendeal.com with the subject line “Data Deletion Request.”
Include your name and the email address associated with your account.

We will delete your personal data from our systems within a reasonable period, except for any data we are legally required to retain.

If you only wish to disconnect your Meta (Facebook/Instagram) login, you can do so directly from your account settings:
Facebook/Instagram → Settings & Privacy → Apps and Websites → Logged in with Facebook/Instagram → Remove Blendeal.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: info@blendeal.com
📍 Main Office: Level 3A, Sunway VISIO Tower, 55100 Kuala Lumpur SGR, Malaysia
🏢 Trade Name: Blendeal Enterprise
🆔 Trade Number: IP0603470K
💳 TIN Number: IG 29417053070